I took my 2013 Kia Optima to J&H Automotive and had the most incredible experience. My steering wheel was making a rattling noise and shaking when driving on bumpy roads or when driving 65mph+. During their bumper to bumper inspection, they discovered my tensioner was cracked, causing the driving belt to slip, as well as a crack in the expansion tank for my coolant. The shop is contracted through my extended warranty with carmax, so they made sure all repairs were covered under the warranty despite pushback from the warranty company. They advised me in advance of the price points for each repair and also never pushed me to do anything that wasn’t urgent considering my financial circumstances. Additionally, they explained all details in a simplified manner to ensure I understood what was wrong and what needed to be done. To say that Jorge, Hector, Shanelle, and the auto mechanics at the shop went above and beyond would be an understatement. I am so lucky to have stumbled upon a reliable auto shop with honest, dependable technicians and will most certainly be using them for any future repairs that may arise. I recommend J & H Automotive to anyone, without hesitation!! Five stars across the board.
Noelle, thank you so much for your recommendation and kind words! It was our pleasure to work with you and get your vehicle running perfect again. We all here at J &H Automotive take pride in all we do! Thanks again!
- J & H Automotive